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Delivery & Return

Delivery & Return


Delivery

FREE shipping on all orders over AUD150 Australia wide.
Orders are posted via Australia Post with comprehensive tracking.

Garments are hand made to order within 10-12 business days.
Garments with custom adjustments need 12-15 business days to produce.

Please see Australia Post terms and condition of delivery.

Return

If you are not 100% satisfied with your order, you have 10 days to return items for free for a store credit or a refund.
All returns must be unworn & unwashed, in the original packaging, without the smell of perfume, deodorant or washing powder, free of make-up or tan marks and with the original tags attached.

If your return is not initiated within 10 days of the delivery date, your refund will not be processed.

Return through your local Australia Post post office in over 4,400 locations
You can get your label and returns form by completing our returns policy.

Earrings CANNOT be returned
SALE items CANNOT be returned

Return products will be assessed and we will let you know if a particular return has been accepted.
Returned items which do not satisfy the Return terms and conditions will not be accepted and will be returned to the customer.

Returns are processed within 5 business days of receiving return postage.
Please allow 7 to 10 business days for us to process refunds to the original purchaser’s account.


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